Welcome to SandyAbell.com!

I am so excited to be launching my new website! This is my place to share the lessons I have been teaching for years in my practice. This is my place to coach you, if you’re ready, into living a healthy and satisfying life. I will be posting free information as well as in-depth articles (that you can purchase for a minimum fee) to use as a road map on your personal journey. Articles about business, leadership, communication and claiming your own personal power.

At this stage in my life my focus is to give back, to be a teacher and share what I’ve learned with as many people as possible. I want to share what it takes to be emotionally healthy so that your relationship with yourself and others will be effortless, uncomplicated, trouble-free, and fun.

Whether for business or personal use, these recommendations were created to help you reach your maximum potential. I wish you great success in your new life adventures! Remember, I’m learning right along with you!

Sandy Abell

Your Business & Life Coach

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Compliment, Endorse, or Acknowledge? (free article)

“Appreciation is like an insurance policy. It has to be renewed  every now and then.”
~ Dave McIntyre

Last week I was talking with a client who mentioned something I had done and referred to it as “a good job”. As pleased as I was to receive the compliment, I noticed that in some way it felt a bit empty. It was nice that my client felt positively about what I’d done, but I still had no clue as to what he liked about it or how it had helped him. It was pleasant but vague.

This started me thinking about the difference between compliments,  endorsements and acknowledgments. What my client said to me was a compliment.  A compliment is a positive statement about a behavior or thing. It’s emotionally detached. Comments such as “great job”, “nice play”, “beautiful jacket”, or “good work” are all compliments. They are nice to receive, but really don’t say much about the person receiving them. Compliments are appropriate for showing appreciation to people you don’t know well such as the gas station attendant who washes your windows or the clerk in the grocery store, but may leave someone you have a relationship with feeling appreciative but empty.

An endorsement is much more fun to receive, because it’s a positive comment that is specific and personal. An endorsement is focused on a person’s ability or skills, and says something about them and how capable and competent you think they are. Examples of endorsements are: “You really have a talent with numbers”, “Your athletic ability is outstanding”, “You always look so stylish and chic, you make that jacket look great”, “The warm friendly manner you use to answer the phone makes people want to call us”.

An acknowledgment is even more personal and is the best of all because it’s a positive comment that focuses on who the person is. It acknowledges the unique individual underneath all the talents, skills and facade. An acknowledgement is affirming and empowering, and can be a great motivator to encourage a person to continue with desired behaviors. Some examples of acknowledgements are: “You are such an intelligent person, I can always count on you to get it right”, “You are a natural athlete and have a can-do attitude, which makes you a joy to coach”, “Your eyes are so lovely, and that jacket really brings out their incredible color,” “You are thoughtful and kind and it shows in the way you treat our customers.”


Compliments, endorsements and acknowledgements can be delivered separately and, in situations where you don’t know the person well but want to give praise for something, a simple compliment is appropriate. However, the most effective to give and the most fun to receive is a combination of all three. When a compliment, endorsement and aknowledgement are combined it’s an affirming and motivating experience for the recipient, and is a “feel-good opportunity” for the giver. Examples of the combination are: “Great job! You really have a talent with numbers. You’re such an intelligent person I can always count on you to get it right!” “Nice play. Your athletic ability is outstanding. You are a natural athlete and have a can-do attitude, which makes you a joy to coach.” “Nice jacket. You have a talent for choosing just the right thing to wear, and this outfit emphasizes the lovely color of your eyes.”


Giving praise and appreciation not only applies to how you speak to others, but also to how you talk to yourself. Hopefully your self-talk is positive and helps you feel validated and motivated. Remember that when you speak to yourself you can choose to be vague with “nice job”, or specific and affirming with an endorsement, acknowledgement or combination. Of course, it goes without saying that compliments, endorsements
and acknowledgements should only be given when you truly feel what you’re saying and are sincere with your comments. People can detect insincere praise instantly and you will lose all credibility if you give praise you don’t feel.

So, I’d like to suggest that in the next week you take some time to notice how you verbalize your appreciation for others and yourself. Do you thoughtlessly hand out compliments, or do you give thought to what you want to say and take the time to share a heartfelt endorsement or acknowledgement? You may find that as you do more endorsing and acknowledging, your clients/customers, employees, family and friends will seem to blossom, and you will blossom along with them.

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You’re Talking But Are You Communicating?

Several years ago my two young children, my husband and I were traveling in the car. The traffic was heavy and my husband was tense at the wheel. The kids were giggling and playing in the back seat and in frustration  my husband said, “Will you kids please be quiet so I can focus on the traffic”.  The kids responded by lowering their voices and playing in a less rowdy  fashion. Their father became more agitated and said, “Quiet down, NOW!” The children lowered their voices a bit more and continued to giggle and play.  Their stressed father then turned around and yelled, “I said BE QUIET!!!”, at which point the shocked children stopped talking  completely and the mood in the car became incredibly tense.

When I later reflected on the situation I realized it had been a  failure to communicate. When my husband used the word “quiet” he meant silent,  but our children interpreted it to mean less volume. A very  uncomfortable situation was caused by the lack of a common word definition.


What happened in the car that day is very common when people  attempt to communicate. We often think we’re having a meeting of the minds but later  discover there’d been no connection at all. How often have you walked away from talking with someone thinking they’d understood what you said, and then found out s/he had no clue what you were talking about?

Has this happened to you? Do you think that because you’re talking  you’re communicating? Are you confident that the message you hope to send is being received exactly as you intend?

For just $1.29, learn the steps to communicating clearly and effectively.

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Packaged Communication Articles

Communication is the key to success, both personally and professionally and not many people have the tools to develop successful communication skills. I have put together communication packets for you to download and study at your convienience. For just $1.29 refine your communication skills and start living a less stressful life!

Click here to view and download communication packets:

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